Customer care
Privacy
How we collect, use and protect your information.
Information we collect
We collect the information needed to process your order and provide support: your name, phone number, delivery address, order history, and — for bank-deposit orders — payment-verification details such as a transaction reference or proof of payment.
How it is used
Your information is used to fulfil and confirm orders, provide customer care, prevent fraud, meet legal recordkeeping requirements, and send marketing communications only where you have opted in — for example, by joining our newsletter.
Sharing
We share only what is necessary with delivery couriers, hosting providers and analytics services that help us run the store. We do not sell your personal information to any third party.
Your choices
You may ask us to access, correct or delete your personal information, or unsubscribe from marketing communications at any time, by contacting our customer care team through the details on our Contact page.
Cookies and analytics
We use essential cookies to operate the store and, where you consent, analytics tools to understand how the site is used. You can decline non-essential cookies from the banner shown on your first visit.